Privacy Policy

Advanced Telecommunications Systems Co. Ltd.

Last Updated: May 2, 2025

This Privacy Policy explains how Advanced Telecommunications Systems Co. Ltd. ("we," "us," or "our"), operating at https://telesystems.com.mt, collects, uses, shares, and protects your personal information when you visit our website or use our IT services.

1. Introduction

At Advanced Telecommunications Systems Co. Ltd., we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights under the General Data Protection Regulation (GDPR) and Malta's Data Protection Act (Cap 586).

2. Information We Collect

We collect and process the following personal information:

  • Basic Identity Information: First name, last name, email address

  • Usage Data: Information about how you use our website and services collected through Google Analytics

  • Customer Service Data: Information you provide when you contact us through the forms on our website

3. How We Collect Your Information

We collect information in the following ways:

  • Direct Interactions: When you fill in forms on our website to make inquiries or request services

  • Automated Technologies: Through cookies and similar technologies, including Google Analytics

  • Third Parties: From service providers acting on our behalf

4. How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with access to our services and manage your account

  • To respond to your inquiries and provide customer support

  • To improve our website and services

  • To comply with legal obligations

The legal bases for processing your personal data include:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests, where these do not override your fundamental rights and freedoms

5. Disclosure of Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf (including Google for analytics purposes)

  • Professional advisers including lawyers, auditors, and insurers

  • Government bodies and regulators when required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Legal Rights

Under the GDPR and Malta's Data Protection Act, you have rights regarding your personal data, including the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Withdraw consent where we rely on consent to process your data

You can exercise these rights by contacting us using the details provided in the "Contact Us" section.

9. Children's Privacy

Our website and services may be used by children under 13. In Malta, the age of consent for processing a child's personal data in relation to information society services is 13. We take additional measures to protect children's privacy:

  • We obtain parental consent before collecting or using a child's personal information

  • We collect only the minimum amount of personal information necessary

  • We use clear and simple language understandable to children

  • We implement additional security measures to protect children's data

If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

12. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA) unless adequate protection measures are in place as required by the GDPR.

13. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Advanced Telecommunications Systems Co. Ltd.

Triq Tumas Fenech, Birkirkara BKR 2551

Email: info@telesystems.com.mt

Phone: +356 21484445

15. Complaints

You have the right to make a complaint at any time to the Information and Data Protection Commissioner (IDPC), Malta's supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the IDPC, so please contact us in the first instance.

Information and Data Protection Commissioner Level 2, Airways House High Street Sliema SLM 1549 Malta Telephone: +356 2328 7100 Email: idpc.info@gov.mt